Business Coach
Business Systems
Depending on need, there is a variety of systems, models, documents and skills I can help the buisness owner develop.
1
Managing and Leading People
Writing job descriptions/position statements/role descriptions
Conducting Performance reviews
Structuring an Org chart
Developing roles and responsibilities
Holding staff accountable
Setting up a system of structured meetings and agendas
Defining the culture of an organization and Values statement
Maintaining a high performance culture in a business
Developing front line managers
Delegation skills
2
Selling and Customer Service
Improving customer service skills
Improving selling skills
Developing a sales process
Designing customer satisfaction surveys
Managing sales people
Designing sales commission plan and contract
Project management
Service management
3
Financial Management
Building a financial business model
Analyzing and Interpreting sales and production data
Establishing and interpreting monthly financial management reports
Establishing KPIs for a business
Designing financial reports for business units
4
Marketing
Developing a marketing strategy
Developing lead generation strategies
Pricing strategy development
Measuring digital marketing effectiveness
5
Strategy
Developing a Purpose, Mission and Vision for a business
Developing and documenting a business strategy
Executing a business strategy
IT Strategy development
6
Self-management
Managing stress levels
Time/priority/task management
Leadership through Vision
Let's Work Together
If we identify a need for any of the systems above, I can help you build and coach you to use them effectively.